FAQ Our frequently asked questions

General Questions

Do you need to raise money? Do you want a simple way to do it? Well we hope that's enough reason to give us a try. It only takes a few minutes to get started and you will be on your way to meeting and exceeding your goals through fundraising campaigns or events.

The best part of raising money for your cause with SLS is that you are helping us raise money for ours as a portion of our proceeds help in trying to find a cure for Multiple Sclerosis.

Just about anything. That's right; as long as it's legal - friends in need, money for your honeymoon, insurance deductibles or perhaps a dress for your school formal. There are many reasons to raise money, it's our job to provide you with a way to do it.

SLS offers simple donation based campaigns and events to help you raise enough money to meet and exceed your goal for your cause. We also are a great platform for non-profits to manage their fundraising efforts at a low cost through these various types of campaigns.

Absolutely! We proudly donate and support finding a cure for Multiple Sclerosis. We believe that you should be able to reach your fundraising goals while helping us support a cause near and dear to our hearts.

No. Anyone can receive donations for just about anything (please see our Terms of Service for restrictions). Many non-profits use our website to help them with their fundraising too.

Can I invest in the businesses that are running campaigns on the SLS site with the goal of receiving a return on my investment?

General Campaign Questions

SLS helps you create and promote your fundraising campaign through various channels such as social media, print and email. We even provide you with a unique QR code to make your fundraising seamless.

Campaigns will only show up in our public listing and be searchable when they receive at least 1 donation to the campaign. This is to ensure quality of postings. So make sure to share your campaign right away as it can be reached directly through the campaign link.

Many of your donors will be people that you know (family, friends, co-workers, etc.) who are in your various networks. Here are some spam guidelines:

  • Emailing or direct messaging people you don't know
  • Using email lists from third parties or soliciting other SLS donors from other campaigns
  • Sending unsolicited @-replies on Twitter
  • Attacking forums with Link-bombs
  • Promoting a campaign on another fundraiser's campaign pages

Any doubts on whether something is or isn't spam? Err on the side of caution and presume it's spam and prohibited.

Non-Profit Questions

SLS provides a complete low cost solution for raising money for your organization. From donation based campaigns, to events and giveaways, SLS provides great tools that can help your organization expand its donor base while not needing internal technical resources.

Absolutely! SLS allows you to easily process donations, registrants or entries using your merchant account. With our direct connect with Authorize.net you can easily process transactions directly.

 Donation And Payment Questions

Currently we offer the following collection methods.

Don't have an account? Click here to easily create one.

Please ensure that you have both verified the email address of your PayPal account and have provided a funding source on your account. This will enable you to receive donations.

If you want to learn more about the types of Paypal accounts click here.

Don't have an account? One can be created during the campaign creation flow. Once you have created your account you will need to login and add a bank account to withdraw any donations you received. To learn more about WePay click here

(Non-Profits Only)

Non-profits can process donations and payments with their own merchant accounts through our direct connect with the Authorize.net gateway.

We will charge 4% of the donation on online donations and registrations only. No fees are assessed for entering offline donations and registrations.

Paypal Fees 2.9% + $0.30

WePay Fees 2.9% + $0.30

Anyone donating to your campaign can elect to add an additional amount to the donation to cover the cost of fees. This is inclusive of our fee as well as PayPal fees.

All fees are deducted directly from the donation.

We support the US dollar through PayPal, WePay, and Authorize.net. We support the British Pound, Euro, Canadian Dollar, Australian Dollar and Hong Kong Dollar via PayPal.

Absolutely. We understand that there are offline donations that are made to campaigns and you can enter and track those as part of your campaigns at no cost.

Yes. All donations and payments are final. Should you need a refund please contact the organizer.

Make sure you know who you are donating to and ensure that the organizer and campaign are from a trustworthy source. Feel free to contact the organizer. SupportLocalStuff periodically reviews campaigns to ensure that they are compliant with our Terms of Service. We also investigate claims of violation or suspicious activity reported by our community and take the necessary action where appropriate.

Can I invest in the businesses that are running campaigns on the SLS site with the goal of receiving a return on my investment?

Donations made to qualified organizations are typically tax deductible. Please consult with your tax advisor to confirm whether your donation can be deducted.

Because SupportLocalStuff is not authorized to give tax or legal advice, you should always consult with a tax accountant or attorney if there are any questions regarding the implications of the donations collected on SupportLocalStuff. Funds raised by an individual are treated like a gift, thus do not count as taxable income.

If a single contribution is higher than the annual gift tax amount, approximately $14,000, the donor could be subject to tax liability, please refer to IRS.gov for information about Gift Taxes if there are any questions. Any fundraiser that collects more than $20,000 and more than 200 individual donations will be issued a 1099-K form to show allocation of the funds. For more information on WePay's tax reporting policy you can click here

Fundraising Campaign Questions

You can continue raising money even after you have reached your goal. There is no cap on donations and you control when your campaign is no longer accepting them.

Absolutely not! Campaigns run until either terminated by the campaign or an end date has passed.

We have multiple ways to do this. You can use the simple group member functionality that allows the campaign organizer to enter all members of your team or group and the donor can select the member they are donating on behalf of.

Our parent/child campaign capabilities allow individuals to run their own fundraisers supporting the cause where they can create their own campaign directly from the parent page. All donations will be donated to the parent but each child campaign will have its own unique url and all donations will be tracked at the child level.

Event Questions

Yes with each registrant for an event the SLS platform will create a ticket with a unique registration code and QR code should you want to check attendees in at the door.

Yes absolutely. There does not need to be a fee charged for the event but registrants can opt to donate as well during registration.

Yes with each registration you can add an additional amount to donate to the cause.