SUMMARY AND CONTACT INFORMATION
PO Box 860
Richboro, PA 18954
COLLECTION AND USE OF INFORMATION
SupportLocalStuff is the sole owner of the information collected on this Website. We collect information from our users in a number of different ways, as detailed below. The information we collect depends on what you do when you visit our Site. Please note that we do not collect personally-identifying information about you, including your name, email address, telephone number or postal address, when you visit our Site, unless you choose to provide such information to us by registering with us, setting up an account, and/or contacting us regarding the Site or our services. If at any time you do provide us with such information, we will collect it.
You may provide information through optional and voluntary submissions. These voluntary submissions including information necessary to create an account with SupportLocalStuff, sign up to donate to a fundraising campaign, or start a new fundraising campaign. Visitors also provide information on our Site to contact SupportLocalStuff to get further information about SupportLocalStuff, its services, and/or other information.
Additionally, you have the option to create an account by connecting the account through Facebook, Twitter, LinkedIn and any other third-party social networking sites we may affiliate with the Site (the “Connected Networks”). You understand that the connection of the Site to any accounts you hold on the Connected Networks may lead to certain information from those accounts being shared with us by the Connected Networks, including but not limited to, profile pictures, location data, personally identifiable information, and any other information you have posted to the Connected Networks. If you do not wish to share such information, you may not be able to create an account by using the Connected Networks or may need to edit privacy settings or other settings on your individual accounts on the Connected Networks.
Log Files and Analytical Information
For each visitor to our Website, we automatically gather certain information and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We collect and store this information on an individual basis and in aggregate, or combined, form. We also collect both user-specific and aggregate information on what pages visitors access or visit. We use this information to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole. We also use this information to improve the content of our web pages, and to customize the content and layout of our pages. All of this is done with the intention of making our Site more useful to visitors. We do not correlate this information with data about individual users.
Donation to Fundraising Campaign
If you donate to a fundraising campaign through SupportLocalStuff, we require that you provide certain personally-identifiable information as part of the payment process, which is processed by PayPal and/or other third party vendors. We and/or these third parties may require you to provide information such as certain contact information, billing information, and financial information, as noted on the applicable online forms. We use this information for billing purposes and to distribute the proper amount to each campaign. If we have trouble processing an order, we will use this information to contact you. All third-party transactions are pursuant to the terms and conditions of the applicable sites. We are not responsible for maintaining the integrity of any information shared with these third party sites and cannot verify the accuracy of their security processes or systems.
From time to time, we may provide you the opportunity to participate in surveys or contests on the Website, or to participate in other voluntary activities through the site. We may request personally-identifying information from you, along with other information, in order for you to participate. Participation in these activities is completely voluntary; therefore, you can elect not to disclosure your personal information by not participating in the activity.
We use the information we collect through these activities to monitor the interests and attitudes of visitors to our site, to ensure that our site provides information that is relevant and helpful, to contact activity participants, and to carry out the activity.
We use session cookies to make it easier for you to navigate our Site. We use session cookies to record session information, such as which web pages a user has visited, and to track user activity on the Site. Session cookies expire when you close your browser.
We use persistent cookies to track and target the interests of our users to enhance the experience on our Site. Persistent cookies remain on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your browser’s “help” file.
Use of Personally-Identifying Information by SupportLocalStuff
We will use personally-identifying information in connection with the purpose for which you provided it (e.g., to contact you with a response to a request for information or consideration). We will communicate with you by email or telephone.
SupportLocalStuff may also use this information to send you information on products, services, special offers and promotions in which you might have an interest. The means by which SupportLocalStuff will use to contact you with this information will depend on the type of information you have provided. For example, if you provide us with your email address, you may receive periodic promotional emails from us. If you provide us with your postal address, you may receive periodic mailings from us with information on new products and services.
If you do not wish to receive special offers and other promotional information from us, you may opt out of receiving such communications, as discussed below.
Use of Personally-Identifying Information by Third Parties
As a general rule, SupportLocalStuff will not disclose any of your personal information except to our affiliated companies and except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it, or under the circumstances described below. The following describes some of the ways in which your information may be disclosed.
We share aggregated demographic information about our user base with our agents, including agencies or third-party vendors used to aggregate demographic information, provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We do not link this aggregate user data with personally-identifying information.
We do not rent or sell email addresses, postal addresses or telephone contact information to third parties, or otherwise share any personally-identifying information we collect, with any third parties (other than our affiliated entities) except as set forth below.
We reserve the right to transfer personally-identifying information to a third party in conjunction with the sale or similar transfer of SupportLocalStuff and/or its assets.
We reserve the right to transfer personally-identifying information to a third party as required by law or when we believe that disclosure is necessary to protect our rights, to comply with a court order or other legal process, and otherwise to cooperate with authorities in connection with investigations of crimes or other wrongdoing.
If we do share personally-identifying information with an entity working on our behalf, we will employ commercially-appropriate procedures to help ensure that the disclosed information is used only for authorized purposes by authorized persons, and that safeguards are in place to help maintain the security, integrity and privacy of the information.
You may opt out of having your information shared with entities working on our behalf, as discussed below. However, should you do so, you should be aware that we may not thereafter be able to provide you with our full range of services.
OPT OUT PROCEDURES
If you do not wish to receive promotional emails from us, please let us know by using the opt-out response device that can be found at the bottom of every email we deliver or by emailing us at firstname.lastname@example.org To help us process your request, please include sufficient information for us to identify you in our records (your email address will suffice). Please allow a reasonable time for us to process your request.
If you do not wish for us to share your personally-identifying information with any third parties working on our behalf to serve our customers, please let us know by sending your request to email@example.com. To help us process your request, please provide sufficient information to allow us to identify you in our records. Please allow a reasonable time for us to process your request.
Please note that, although you can opt not to receive promotional messages, we reserve the right to send you informational email messages about any user account you establish on this Website or administrative notices regarding the site, as permitted under the CAN-SPAM Act (15 U.S.C. §7701 et seq.).
Upon request we provide Site visitors with access to their own personally-identifying contact information (e.g., name, address, phone number) that we maintain about them. You can access this information by sending your request to: firstname.lastname@example.org> To help us process your request, please provide sufficient information to allow us to identify you in our records.
We reserve the right to ask for information verifying your identity prior to disclosing any information to you. Should we ask for verification, the information you provide to verify your identify will be used only for that purpose, and all copies of this information in our possession will be destroyed when the process is complete.
We also offer visitors the opportunity to have inaccuracies corrected in all information we maintain about them. Contact email@example.com To help us process your request, please provide sufficient information to allow us to identify you in our records.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it, and to guard that information against loss, misuse or alteration. When you enter sensitive and/or personally-identifying information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
Please note, however, that no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we use commercially-reasonable means to protect your personal information, we cannot guarantee its absolute security.
SupportLocalStuff does not offer its services or promote its Website to, nor does it intentionally collect or retain personal information from, children who are younger than 13 years of age. Visitors to the Website are cautioned, however, that the collection of personal information submitted in an e-mail or through the Website will be treated as though it was submitted by an adult, and may, unless exempted from access by Federal or State law, be subject to public access. If you believe your child may have submitted information to SupportLocalStuff without indicating their actual age and would like it removed, please contact us at firstname.lastname@example.org and we will delete it immediately.
THIRD PARTY SITES
From time to time, this Website may link you to other sites (“Linked Sites”) that are not owned by SupportLocalStuff. We do not control the collection or use of any information, including personally-identifying information, which occurs during your visit to the Linked Sites. Further, we make no representations about the privacy policies or practices of the Linked Sites, and SupportLocalStuff is not responsible for the privacy practices of these Linked Sites.
Be careful of disclosing any of your personally identifiable information when leaving our Site. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personally identifiable information.
CHANGES TO THIS POLICY
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change materially at some time in the future, we will post the policy changes to our Website. If we have collected personally-identifying information from you, we will notify you about the changes prior to making use of your information in new ways and will provide you with a reasonable opportunity to opt out of the new procedures before they are implemented. We will also honor opt out requests made following implementation of the new procedures, as discussed above.
CALIFORNIA PRIVACY RIGHTS
Under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2012 will receive information regarding 2011 sharing activities). To obtain this information from us, please contact us at the following email address: email@example.com and write "Request for California Privacy Information" for the subject of your message. We will send you a reply e–mail within 30 days containing the requested information once we confirm your request. Not all information sharing is covered by the "Shine the Light" requirements and only that information which is covered will be included in our response.
If you believe that this Site is not following its stated information policy, you may contact us at the above address, or state or local chapters of the Better Business Bureau.